Plan Harmony Help Center

Plan Harmony

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Help Center

For Travel Agencies

For Travel Agencies

Set up and manage your travel agency on Plan Harmony

Adding Clients to a Trip

Add clients to a trip in Plan Harmony from your agency's client roster or by email. Clients can view the itinerary, receive updates, and collaborate on trip planning.

Updated Mar 23, 2026

Agency Profile, SEO & Discovery

Set up your Plan Harmony agency profile with specialties, featured trips, and destination expertise so prospects find you in directory search and Google.

Updated Mar 22, 2026

Charging Planning Fees: When, How Much, and How to Collect

A practical guide to introducing planning fees without losing clients. Fee structures, sample amounts, how to position the conversation, and how to collect the fee up front.

Updated Apr 20, 2026

Chasing Unpaid Commissions: A Practical Playbook

When a supplier does not pay on time — what to do first, how to escalate, and how to track the chase so nothing slips. Plus: protecting yourself before the booking.

Updated Apr 20, 2026

Client Intake Forms That Actually Qualify Leads

What to ask on your new-client intake form, what to skip, and how to use the form to qualify out bad-fit leads before you book a discovery call.

Updated Apr 20, 2026

Cloning a Trip to a New Date

Agency members can clone an existing trip to jump-start planning for a new client with the same destination or similar itinerary. All events, budgets, and structure copy over to a fresh trip with new dates.

Updated Apr 23, 2026

Commission Tracking

Track supplier commissions across your trips. Log expected payments, record when commissions arrive, and see your outstanding balance at a glance.

Updated Mar 24, 2026

Credit Card Authorization Forms for Travel Advisors

How to legally and safely collect credit card authorizations for supplier bookings. What the form must include, what to avoid, and how to use Plan Harmony's CC Auth template.

Updated Apr 20, 2026

Custom Domain Setup

Serve your Plan Harmony agency profile on your own branded domain (e.g., travel.youragency.com) with a simple CNAME record.

Updated Mar 22, 2026

Custom Forms and E-Signatures for Travel Agencies

Build custom forms to collect credit card authorizations, travel waivers, and e-signatures from clients. Share forms via link, track responses, and link them to client records.

Updated Mar 24, 2026

Firing (or De-Prioritizing) Difficult Clients

When a client is costing you more than they are paying — the warning signs, the framework for deciding, and how to end the relationship professionally.

Updated Apr 20, 2026

Moving Off Spreadsheets: A One-Week Migration Plan

A day-by-day plan for moving your client list, trips, commissions, and tasks out of Excel and Google Sheets and into one place — without breaking anything in progress.

Updated Apr 20, 2026

Online Payments with Stripe

Accept online invoice payments from clients by connecting your Stripe account to Plan Harmony. Payments flow directly to your Stripe account.

Updated Mar 22, 2026

Pre-Departure and Post-Trip Client Workflows

The specific touchpoints that separate advisors clients remember from advisors clients forget. A detailed 30-day pre-departure and 14-day post-trip sequence — with the tasks, timing, and templates.

Updated Apr 20, 2026

Pricing Your Proposals Without Leaving Money on the Table

How to price a custom trip proposal — what to show, what to bundle, whether to disclose commission, and how to present options in a way that closes.

Updated Apr 20, 2026

Social Media Templates

Create branded social media graphics for Instagram, Facebook, and LinkedIn using customizable templates — no design skills required.

Updated Mar 22, 2026

Task Management & Reminders

Track follow-ups, deadlines, and workflow steps. Create tasks linked to clients and trips, apply pre-built workflow templates, and receive reminders for due and overdue items.

Updated Mar 25, 2026

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