Managing Your Plan Harmony Account

Opening Your Account Settings

Click your avatar in the top-right of the app and choose Settings (or go to app.planharmony.com/settings directly). The page is organized into three cards:

1. Profile Information — name, avatar, email
2. Subscription — upgrade CTA (if not subscribed) or Manage Subscription (if subscribed)
3. Danger Zone — delete account

Profile Information

Name

The name shown to other trip members. Minimum 4 characters. Edit the field and click Save Profile to commit.

Avatar

Click the circle to open the upload area. Drop a file or pick from your device.

• Size: up to 2 MB
• Formats: JPG, PNG, GIF
• Shape: Plan Harmony crops to a circle — center your face in the image

If you don't upload an avatar, Plan Harmony generates one from your initials on a color that's stable per user.

Email

Displayed for reference, read-only. Your email is tied to the sign-in method and can't be changed within the app. If you need to change it, contact hello@planharmony.com.

Subscription

If you're on the free plan

You'll see a Subscribe to Pro card inviting you to unlock Pro features across all trips. See the Subscribing to Plan Harmony Pro article for pricing and details.

If you're subscribed

A green Premium Subscription card shows "You have access to all premium features" with a Manage Subscription button. Clicking it redirects to Stripe's customer portal where you can:

• Download invoices
• Update payment method
• Change billing frequency
• Cancel the subscription

If you're on an agency/planner plan

Plan Harmony doesn't show the consumer subscription CTA — your agency workspace covers Pro features.

Danger Zone: Deleting Your Account

At the bottom of the Settings page is a red Danger Zone section with a Delete Account button. Clicking opens a confirmation dialog:

This action cannot be undone. Your account and all trips you created will be permanently deleted.

If you confirm:

• Your user account is permanently deleted
• Every trip you own is deleted, including all events, budget items, attached files, and guest access
• Your access to trips owned by other users is revoked
• Your agency memberships are terminated
• You are signed out and redirected to the login page

Trips you were a guest on (but didn't own) are not affected — other people still see them.

This is irreversible. Plan Harmony cannot recover deleted data.

Before You Delete

Things to consider:

• Download important files. Travel documents you've uploaded are deleted with the account. Save what you need before deletion.
• Export trip details. On Pro trips, use PDF export to keep a permanent copy of the itinerary.
• Cancel the subscription first. Canceling via Stripe stops future charges. Deleting your Plan Harmony account after that leaves no billing loose ends.
• Warn your trip guests. Trips you own are deleted — guests will lose access. Give them a heads-up.

Keeping Your Account Healthy

A few tips for day-to-day account hygiene:

• Keep your name and avatar current — they show on every trip and every event you're in. Good visuals help guests recognize you.
• Review your subscription annually — if you're on yearly billing, a calendar reminder 30 days before renewal lets you reconsider.
• Use a strong password — authentication goes through AWS Cognito, which supports strong passwords and optional MFA setups. Configure MFA from the Cognito hosted UI if available.
• Use the right email. Since email can't be changed, pick the address you'll have long-term (not a work email you may lose access to).